Policies
To ensure a clear, supportive, and consistent experience for all families, we’ve outlined the key policies that guide our programs and services. Please take a moment to review each section carefully—these policies help us create a safe, respectful, and reliable environment for everyone involved.
This document outlines the attendance policy for The Hub, detailing expectations to ensure consistent and accountable participation within the program.
This document explains how payments are processed, including due dates, accepted methods, and fees related to late or missed payments.
The Cancellation Policy outlines the procedures and timeframes for canceling sessions or services, along with any applicable fees or limitations.
This document describes how we collect, use, store, and protect personal information to ensure the privacy and security of our users.
Our Technology Usage Policy details expectations for appropriate use of technology and online platforms to maintain a safe and respectful digital environment.
This document explains the steps and requirements for formally withdrawing from services, including timelines and potential financial implications.
This document outlines the conditions under which services may be ended by either party.